Your safety is our priority.

As your trusted energy partner, member safety is important to us. Below are some links to important safety information to help keep you and your family safe.

Accidentally contacting a power line can be dangerous and in some cases, even deadly. Your Touchstone Energy cooperative wants to help our members stay safe around power lines.

Keep a safe distance

Whether you are playing outdoors with your children or working on landscaping projects, keep a safe distance from power lines and other equipment your co-op uses to get electricity to your home.

Always remember to:

  • Stay away from power lines, meters, transformers and electrical boxes.
  • Don’t climb trees near power lines.
  • Never fly kites, remote control airplanes or balloons near power lines.
  • If you get something stuck in a power line, call your Touchstone Energy co-op to get it.
  • Keep a safe distance from overhead power lines when working with ladders or installing objects such as antennas.
  • Never touch or go near a downed power line.
  • Don’t touch anything that may be touching a downed wire, such as a car.
  • Keep children and pets away.

If a power line falls on a car, you should stay inside the vehicle. This is the safest place to stay. Warn people not to touch the car or the line. Call or ask someone to call the local cooperative and emergency services.

The only circumstance in which you should consider leaving a car that is in contact with a downed power line is if the vehicle catches on fire. Open the door. Do not step out of the car. You may receive a shock. Instead, jump free of the car so that your body clears the vehicle before touching the ground. Once you clear the car, shuffle at least 33 feet away (the length of a bus), with both feet on the ground.

As in all power line related emergencies, call for help immediately by dialing 911 or call your electric utility company's Service Center/Dispatch Office.

Do not try to help someone else from the car while you are standing on the ground.

Accident-Power Pole (infographic):  Learn step-by-step what you need to do if you’re in an accident involving fallen power lines.

Preventing Electrocutions Associated with Portable Generators Plugged Into Household Circuits

When power lines are down, residents can restore energy to their homes or other structures by using another power source such as a portable generator. If water has been present anywhere near electrical circuits and electrical equipment, turn off the power at the main breaker or fuse on the service panel. Do not turn the power back on until electrical equipment has been inspected by a qualified electrician.

If it is necessary to use a portable generator, manufacturer recommendations and specifications must be strictly followed. If there are any questions regarding the operation or installation of the portable generator, a qualified electrician should be immediately contacted to assist in installation and start-up activities. The generator should always be positioned outside the structure.

When using gasoline- and diesel-powered portable generators to supply power to a building, switch the main breaker or fuse on the service panel to the "off" position prior to starting the generator. This will prevent power lines from being inadvertently energized by backfeed electrical energy from the generators, and help protect utility line workers or other repair workers or people in neighboring buildings from possible electrocution. If the generator is plugged into a household circuit without turning the main breaker to the “off” position or removing the main fuse, the electrical current could reverse, go back through the circuit to the outside power grid, and energize power lines or electrical systems in other buildings to at or near their original voltage without the knowledge of utility or other workers.

Effects of Backfeed

The problem of backfeed in electrical energy is a potential risk for electrical energy workers. Electrocutions are the fifth leading cause of all reported occupational deaths. Following the safety guidelines below can reduce this risk.

Other Generator Hazards

Generator use is also a major cause of carbon monoxide (CO) poisoning. Generators should only be used in well ventilated areas.


During the holidays and all year, make these safety tips part of your holiday tradition!

  • Hot stuff!  Stay in the kitchen when cooking on the stovetop; keep children away from cooking areas; use back burners and turn pot handles in out of reach of little hands; and stay in the home when using the oven, checking on its contents frequently.
  • What a shocker! Before use, inspect all electrical lights, decorations and extension cords for damage.
  • Two’s company, three’s a crowd. Do not overload outlets with too many decorations or devices.
  • Is it working? Test your ground fault circuit interrupters (GFCIs) and arc fault circuit interrupters (AFCIs) at least monthly.
  • Ouch! Prevent trips and falls by keeping cords safely along walls and out of doorways and high traffic areas.
  • Kids eat the darndest things! Avoid putting lights, metal hooks, breakable ornaments, and other small decorations within reach of young children.
  • Thirsty? Keep your Christmas tree stand full of water. A fresh, green tree poses less of a fire hazard than a dry tree.
  • Make a wish! Blow out the candles before leaving a room or going to bed.
  • Nice and warm. Keep space heaters at least 3 feet away from anything that can burn—decorations, trees, gifts, curtains.
  • Can’t touch this! Consider installing tamper-resistant outlets/receptacles to prevent kids from inserting objects.
  • Escape route: Establish a fire escape plan for your family and share it with overnight guests.
  • What’s that noise? Test your smoke and carbon monoxide alarms, replacing batteries at least once each year. Make sure everyone knows what to do if they hear them.

Additional safety tips are available by visiting